Frequently Asked Questions

These are the most common questions our customers have asked us.

Technical Support

Do you provide technical support?

Yes, Our support works 24 hours a day, 7 days a week to help you with any issues you have.
  Our support team is here for you

Do you offer managed services?

If you need someone to manage for you your servers, please contact us.
Looking for managed services?

Do you offer chat/phone support?

No, we do not offer any kind of chat or phone support.

I have an issue with some application, what should I do?

You should contact the application vendor. We do not offer any kind of support for applications running on your server.

What is the average response time?

During the working hours, the average response time is 30 minutes.

Do you have questions about our services or do you need help?

You can reach us by email, we are always happy to help.

  Drop us a message