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Frequently Asked Questions
Acceptable Usage

Frequently Asked Questions

Q: Is TUN/TAP allowed on my VPS?

Yes, TUN/TAP is allowed by default on all our VPS. You can run OpenVPN, WireGuard, or any VPN software you like.

Q: Can I send email marketing or spam?

Virtua.Cloud does not permit mass-mailing, newsletters, or any bulk email activity on its network.

Q: Is "port25" SMTP open?

By default, port 25 is closed. You can request to open it from your customer portal. Keep in mind that sending marketing emails is not allowed from our network.

Q: We are a clean, compliant emailing company with no issues. Can we use your services?

No. Our network is not designed for bulk emailing of any kind. We recommend using a dedicated email service provider such as Mailgun, SendGrid, or Amazon SES.

Q: We are looking for a service to send transactional emails. Can we use your services?

No. For transactional emails, we recommend using a dedicated email delivery service like Mailgun, SendGrid, or Amazon SES.

Q: Can I scan or do stress testing from my VPS?

No. Any kind of scanning, flood, DoS, or other stress testing will lead to immediate termination of your services.

Q: Can I use my VPS for mining, farming, or plotting?

Cryptocurrency mining, farming, and plotting are strictly prohibited on all Virtua.Cloud VPS plans. This activity causes hardware degradation and disrupts other customers. Violations result in permanent account termination.

Q: Can I host a phishing site?

No, hosting any kind of phishing shall lead to the termination of your services.

Q: Can I use TOR on my VPS?

Yes, as long it is not used for illegal purposes. However, TOR exit nodes are not allowed on our network.

These are the most common questions our customers have asked us.

Acceptable Usage

Can I run a game server on my Cloud Server?

Virtua.Cloud VPS plans support game servers, Docker, VPNs, and virtually any self-hosted workload. You have full root access and complete freedom over what you run.

Please review our "Acceptable Usage Policy" before ordering to confirm your use case is permitted.

Is TUN/TAP allowed on my VPS?

Can I send email marketing or spam?

Is "port25" SMTP open?

We are a clean, compliant emailing company with no issues. Can we use your services?

We are looking for a service to send transactional emails. Can we use your services?

Can I scan or do stress testing from my VPS?

Can I use my VPS for mining, farming, or plotting?

Can I host a phishing site?

Can I use TOR on my VPS?

Do you have questions about our services or do you need help?

You can reach us by email, we are always happy to help.

Drop us a message

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